Warranty Guidelines


Product Limited Warranty



Benithem warrants it’s seating products based on a single shift (8 hours / per day / 5 days per week). Usage beyond as ingle shift, the product life will be effected by user size / weight, product use, care and maintenance, environment and other factors which will result in a reduction of the warranty in proportion to the increased usage. All warranty is against Manufacturing Defect and applicable to standard model and specification only. The warranty period is based on warranty seal. During the warranty period, all the replacement spare parts will provide by free of charge ex-works.

Warranty period for office chair and sofa is provided based on specification type of product.

3 Years Warranty (Depend on Products)
  • Recliner 1 locking mechanism
  • Recliner synchron 1 locking mechanism with & without seat sliding
  • Auto tension with 2 locking mechanism
  • Visitor / guest chair
  • Wooden frame structure of the sofa only
5 Years Warranty (Depend on Products)
  • Standard synchron 5 locking mechanism with & without seat sliding

Benithem’s warranty does not extend to :

User Safety Guideline

Warning:
Please don’t use on slippery floor, or you may fall down and get hurt.
Attention:
Please don’t sit at the edge of the seat.

Warning:
Please don’t stand on the seat as it is a safety hazard.
Attention:
Please don’t use it for any other purpose except for seating.

Attention:
Please don’t use the chair if it shakes or the chair will be damaged.
Attention:
Please don’t put your fingers into the gaps of the mechanism.

Attention:
Please don’t sit on the armrest as it is a safety hazard.
Attention:
Please don’t dismantle the components outside the “part replacement method”.

Attention:
Please don’t put your fingers into the root segment of the up-and-down lumbar adjusting lever.
Matters needing attention on safety. Please be aware and care about all the point mentioned to prevent damage the chair or get hurt.